UAE domestic: FREE delibery for all order. generally dispatch in 1-3 working days from the time we receive your order.
Once it’s dispatched, it can be mostly delivered on the next day (except weekends)

International orders:
DHL Express/ 3-7 working days

*For international orders, please be aware that your order may be subject to import taxes, duties, and handling fees, depending on your country’s regulations. These costs are the buyer’s responsibility. Unfortunately, we cannot provide estimates for these fees as they vary significantly by location.

We ensure that our craftsman delivers his highest quality and standard to each previous piece, however you can inform us to info@tamamono.world in case you notice any product faulty (which doesn’t apply to any damage caused by customer’s misusage) within 7 days from the date of receiving your goods.

We do not accept return/refund for customer’s sides inconvenience or take responsibilities for damages caused by their end. (We may offer repairs at costs - kindly see Warranty section below)
Please carefully check the size and specifications before purchase.

Many of our item that contains high-value gem stones (such as diamonds, sapphire, ruby, other other stones with high price range. Not applied to relatively lower value gem stones such amethyst, peridot, garnet etc) comes with gem stone certificate issued by Central Gem Laboratory (CGL), Japanhttps://www.cgl.co.jp/english/